- Click Start, click Run, type regedit, and then click OK.
- Locate and then click the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Office\x.0\Outlook\PreferencesNote The x.0 placeholder represents your version of Office (16.0 = Office 2016, 15.0 = Office 2013, 14.0 = Office 2010). - On the Edit menu, point to New, and then click DWORD Value.
- Type DelegateSentItemsStyle, and then press Enter.
- Right-click DelegateSentItemsStyle, and then click Modify.
- In the Value data box, type 1, and then click OK.
- Exit Registry Editor.
https://support.microsoft.com/en-us/help/2843677/messages-sent-from-a-shared-mailbox-aren-t-saved-to-the-sent-items-fol